Returns and Cancellations

We want you to love what you ordered, but if something isn't right, let us know. We'll give you a refund or send you another color, a new size, or an entirely different style.

  • You can return or exchange items by mail within 45 days of your order date.
  • There are no returns or exchanges on final sale merchandise.
  • Return & exchange process valid for orders from US Territories, and A.P.O. and F.P.O.

Easy Returns and Exchanges by Mail:

It's easier than you think. Follow these simple steps to return your purchase by mail:

  1. Detach the top customer portion of the invoice for your records.
  2. Circle the item(s) that you're returning and note the quantity and reason(s) for return on your invoice.
  3. Pack your return securely, in the original package if possible, and include your completed invoice.
  4. Affix your UPS return shipping label to the packaging. Make sure no other tracking labels are shown.
  5. Take the package to your nearest UPS drop off location.

Please send all returns to the following address:

House of MAM Returns
433 North Camden Drive Suite 400
Beverly Hills, CA 90210

Exchanges by mail

Return your purchase using our easy mail return process (within 45 days of your order date). Order your new merchandise at the same time by calling 1-310-279-5193. We'll bill your credit card for the new merchandise and process your credit for returned merchandise as soon as we receive it.

 

Changes and Cancellations

If you'd like to cancel or change your order, please call 1-310-279-5193 as soon as possible. We'll do everything we can to accommodate your request. But please bear in mind that our order-fulfillment and shipping systems are designed to get orders on their way quickly and efficiently. Therefore, we cannot change or cancel an order once it has entered the shipping process.

Please note: If you cancel an item that qualified you for a promotion or special deal, you may no longer receive that discount or promotion.